Job Content
Develop and roll out Technical Training Materials & Training Events:
- Develop technical training programmes for the European Distributor network (new model launch and new technology introduction).
- Build technical training courses based on a hybrid approach, with focus on digital/eLearning/distance learning (i.e. Storyboarding, Learning Management System, knowledge).
- Facilitate and conduct Train–the–Trainer technical events for Distributors’ Master Trainers (32 EU countries).
- Build the central technical training curriculum based on engineering, product and various marketing assets.
- Ensure easy localisation for Distributor, for optimised deployment to local dealer network.
- Self-study operating and working principles of new vehicles / systems and translate into training materials.
- Close collaboration with MME’s training responsible for product/non-technical training.
- Plan, organize and execute web-based and in-person events related to technical training, diagnostics and special tools including full event logistics and management of suppliers.
- Participate in Training meetings with MMC (HQ Japan), OEM partners, suppliers & Distributors, to understand upstream manufacturer/ market requirements.
- Manage and secure relevant technical equipment for technical training (test vehicles, special tools, PPE, etc).
Workshop Diagnostics systems:
- Support and deployment to MME 20 European New Car Sales markets / 12 Aftersales Only markets.
- Liaise with MMC headquarters, OEM partners and other stakeholders, to prepare diagnostic solutions programmes (software, hardware).
- Advise MME/MMC HQ on optimal deployment of diagnostic solutions for the European Distributor (=>dealer) network.
- Support and close collaboration with relevant MME departments for OTA/FOTA processes, Cyber Security matters, installation and updates instructions.
Workshop Special Tools:
- Support to define and maintain MME Distributor/Dealer repair Special Tools programme (ICE, HEV, PHEV, LPG, EV).
- Support to define and maintain MME Distributor/Dealer High-Voltage Battery repair Special Tools programme.
- Support with technical advice for setup, test and trouble-shooting internal/external.